Terms and Conditions

IMPORTANT INFORMATION:

• No reception, check-in at the apartment by appointment (time to be respected).
• Structure closing periods: always open (except closures for renovations)
• Check-in: from 3.00 pm to 7.00 pm.
  
• Check-out: before 10 am
  
• Languages spoken: Italian and English.

PAYMENTS AND ADDITIONAL SERVICES:

• Tourist tax:
  • Florenze: €4.00 per person/per day from 12 years of age (for long stays, no extra charge from the eighth night, maximum: 7 nights).
  • Quercianella (Livorno): € 1,70 per person/per day from 12 years of age (for long stays, no extra charge from the fifth night, maximum: 4 nights).
  • Isola d'Elba: the city tax is inclued in the ferry ticket 
• Credit cards accepted: Visa, Mastercard, Cartasì.
• By request for a fee: shuttle service, cleaning service, linen change or towel change.

other informations:

• We are sorry but our apartments are not suitable for wheelchair users.
• Pets: not allowed.